Terms of Service & Privacy Policy
SmartSolve ("we", "our", or "us") provides an India-first client portal designed for freelancers, agencies, and consultants. By using our website, early-access program, or any related services, you agree to the following Terms of Service and Privacy Policy.
If you do not agree, please stop using SmartSolve.
About SmartSolve
SmartSolve is a software platform currently in early-access development. Features, functionality, and availability may change at any time.
Use of the Service
By accessing SmartSolve, you agree to:
- Use the platform only for lawful purposes
- Not interfere with or misuse the service
- Not attempt unauthorized access
- Provide accurate information
We may modify, suspend, or discontinue parts of the service without notice.
Early-Access Disclaimer
SmartSolve is under active development. This means:
- Features may change or behave unexpectedly
- Occasional bugs or downtime may occur
- Data syncing or stability may vary
- Not all features are final or optimized
Your patience helps us improve the product.
Accounts & Security
If you create an account:
- Keep your credentials secure
- Notify us if you suspect unauthorized access
- You are responsible for activity under your account
We are not liable for losses due to compromised accounts caused by user negligence.
Payments (Future)
Paid plans may be introduced later. Updated terms will be provided before any billing begins.
Intellectual Property
All SmartSolve content, branding, and assets are owned by SmartSolve. You may not copy, redistribute, or reproduce our materials without permission.
Limitation of Liability
SmartSolve is provided on an 'as-is' basis. We are not responsible for:
- Service downtime
- Loss of data
- Issues caused by third-party tools
- Unintended behavior during early access
Your use of the platform is at your own risk.
Termination
We may suspend or terminate access for violations or misuse. You may stop using SmartSolve at any time.
Changes to These Terms
We may update these terms as SmartSolve evolves. The most recent version will always be available on this page.
Privacy Policy
SmartSolve collects and uses information to provide and improve the service. By using SmartSolve or submitting data through forms, you consent to this Privacy Policy.
Information We Collect
Information you provide
- Name
- Email address
- Profession
- Messages or feedback
- Early-access form submissions
Automatically collected
- Device and browser
- Pages visited
- Time spent
- General location
(via Google Analytics)
Future features may collect
- Client/project details
- Uploaded files
- Payment information (UPI, Razorpay, Stripe)
How We Use Your Data
We use your data to:
- Provide early-access functionality
- Improve product experience
- Respond to messages
- Analyze website usage
- Develop new features
- Communicate updates
We do not sell your data.
Data Security
We use industry-standard practices. However, during early access:
- Occasional issues may occur
- Features may not be fully encrypted
- Some data may flow through trusted third-party services (Supabase, Vercel, Google Analytics)
We continuously work to improve security.
Third-Party Services
We may use:
- Supabase (database, auth, storage)
- Vercel (hosting)
- Google Analytics
- Email service providers
Their policies apply where relevant.
Your Rights
You may:
- Request deletion of your data
- Request a copy
- Ask us to stop contacting you
Cookies
We use essential cookies and analytics cookies to improve experience. You may disable cookies, though some features may not work properly.
Children's Privacy
SmartSolve is not intended for children under the age of 16. We do not knowingly collect information from minors. If you believe a minor has provided data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy as features evolve. The 'Last updated' date will reflect any changes.
Thank You
Thank you for using SmartSolve and supporting the early development phase of our India-first freelancer platform.